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Job review from in Excelsior, MN 55331 on 05/19/17

Overall Rating:

5  out of 5
Our Overall Service

Couldn't be more pleased!

Call Representative

Represented company well and capabilities regarding my situation. Very friendly.

Sales Process

Royce Bunn was thorough and went through options with me and cost, both higher and lower cost options. He understood the problem and what he could provide us.

Our Installation Crew

All three were great! I always have high expectations (of myself, too) and they met them in every way. Casey was fantastic. He looked me in the eye, he listened, and made any necessary adjustments to the plan along the way. Very easy to work with. Jamie was a master on the mini loader... like a surgeon with his precision. He avoided potential damage by his skill and care. Jose was great, too. He did a lot of heavy, physical work over the 3 days. Overall, their attitudes were great which you would think would be true of every service company. These guys are a great reflection on the company. But I don't want to forget Jeff Aili. While we never met, he spent more than a fair amount of time with me on the phone prior to the start of the project. He was very personal and informative. Of course, the job will have to prove itself over many years but I believe it will do exactly what we wanted it to do. Please post this so others can see. It was comments from satisfied customers which made me go with DBS in the first place and I would recommend them to anyone.

The Cleanup Process

There was just a residual amount of dirt that was caked on the sidewalk and driveway but that would be expected after so much work on muddy, rainy days. They hauled away a lot of stone and concrete which has given our yard a clean look for a reasonable price.

What made you choose our company:

Great customer comments and a good first impression from sales and production manager. Thanks for the improvements you made to our property! Mark Wheaton

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