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Job review from in NY 11901 on 11/12/15

Overall Rating:

4  out of 5

I feel like you guys did a great job putting customer service first - I sent several long emails to Ian and he answered all of my questions and concerns without making me feel like the waterproofing rookie that I am - So, all in all, I'm very happy with Healthy Basements - The system was just installed, the installers were efficient, so hopefully I'm as happy with them five years from now, but all in all, a positive experience -

Our Overall Service
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Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

only hiccup was we had pre-job discussions about adding a second level of cinder blocks, and it was installed without the extra layer, and they had to go get cinder blocks - However, the fact is that they did get it done, and so far, it looks like everything is working - Ian accommodated us, and the guys that installed it did a great job overall.

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