Riad Ghalayini

Riad Ghalayini brings a diverse professional background to his role as a Service Technician at Systèmes Sous-sol Québec. Transitioning from a project manager to a technician and salesman, Riad finds parallels in the essential skills of organization, communication, and adaptability. Just as in his previous roles, Riad prioritizes efficient task management, coordinates with various stakeholders, and ensures smooth project execution. However, in his current position, he applies these skills in a hands-on manner, directly engaging with customers to drive sales. Both roles demand a strategic mindset and the ability to navigate complexities effectively.

Riad's day-to-day responsibilities are dynamic and varied. As a technician and salesman, he seamlessly navigates between technical troubleshooting and customer engagement. Whether diagnosing issues, recommending solutions, or closing deals, Riad thrives in providing top-notch service and expertise to meet both technical needs and customer satisfaction.

What Riad loves most about his role is the perfect blend of problem-solving and interpersonal interaction it offers. Each day presents new challenges to tackle, whether it's resolving technical issues or assisting customers by providing creative solutions and building lasting relationships.

Outside of work, Riad enjoys hitting the gym, working on personal projects, and indulging in his passion for car shopping. These activities allow him to unwind and pursue his interests outside of the professional realm.

Riad Ghalayini embodies the commitment to excellence and customer satisfaction that defines Systèmes Sous-sol Québec, bringing a wealth of skills, experience, and enthusiasm to his role as a Service Technician.