Palmer Richard

Palmer Richard is a System Design Specialist at Systèmes Sous-sol Québec from Montreal. With over a decade of experience in customer service and sales, Palmer's career began at IPSOS REID, excelling as a Customer and Telemarketing Agent. He then transitioned to FIDO as a Sales Representative, consistently surpassing sales targets. Most recently, he served as an Account Executive at Global Payments, specializing in lead generation, customer relationship management, and strategic sales reporting. This extensive background has equipped him with strong sales acumen, customer-focused skills, and a strategic approach to business development.

As a System Design Specialist, Palmer conducts comprehensive inspections of basements and crawl spaces at client sites. He is dedicated to delivering exceptional customer service by providing on-the-spot quotes and presenting customized solutions designed to ensure peace of mind. His role involves cultivating strong client relationships, accurately assessing their requirements, and effectively communicating the advantages of Systèmes Sous-sol Québec's services. This requires a blend of technical expertise, interpersonal finesse, and a steadfast commitment to meeting client expectations through bespoke solutions and reliable service delivery.

Palmer finds immense satisfaction in engaging with clients and solving their problems. He takes great pride in bringing smiles to his customers by effectively addressing their needs and providing tailored solutions. The continuous interaction with clients, understanding their unique challenges, and delivering outcomes that exceed their expectations fosters a sense of trust and satisfaction that Palmer deeply values.

Outside of work, Palmer is perpetually engaged in learning, driven by a deep curiosity about the world. He enjoys expressing himself through various forms of art, including writing and visual arts. Self-help books and podcasts are his go-to sources for personal growth and inspiration. Additionally, Palmer is a passionate UFC enthusiast, thoroughly enjoying the sport and its dynamic narratives. These pursuits enrich his understanding and creativity, providing a balance that fuels his continuous quest for knowledge and self-expression.