Testimonials for Total Basement Finishing of Connecticut

I would like to bring your attention to Quin Canelli. He represents your company in the best light. Knowledgeable, neat, and an air of confidence. I would say he is an asset to your company.

I want to compliment Connecticut Basement Systems and just as importantly your team for being so dedicated, hardworking, and customer focused. My first contact with Connecticut Basement Systems was in 2018 when we first realized we had a basement water issue.  Our basement which included living space was damaged by ground water.  I contacted your company and soon met Jimmy Stablein who I quickly realized was very knowledgeable about such water issues. His recommendation to install water guard and the SuperSump system was what we chose.  The job was handled professionally and Jimmy was very supportive during the sale, installation, and even after the installation.  Not many people in sales do that!   Only later would we come to realize that much more was happening below ground and additional pumping capacity would be required. The second water event took place after the first SuperSump install.   After that incident Jimmy coordinated with Jason Wood and Jeff Allen who traveled out to Berlin the very same day they learned of the new incident.  They were not in and out of the house instead took significant time to understand what they believed should be the next best steps.  There quick response that day was so impressive as Seymour is not close to Berlin by any stretch. It was agreed that larger pumps plus an additional SuperSump was required.  They fast tracked the installation and service because everyone understood the house was at that point vulnerable to more water seepage. My family was one big rain event away from another flood of our finished lower level. Bill Anderson also became involved from headquarters.     While I can't touch on everything that took place I want you both to know just how much our family thinks of Connecticut Basement Systems and the superb team you have in place.  They did the right thing during our time of need. I will always promote your products and service whenever the opportunity presents. My wife and I have been spreading the word about the wonderful people that do make Connecticut Basement Systems simply the best. Thank you!

I had one other company give us a quote. I chose you because I wanted the work done right the 1st time - I felt that your products were "top of the line".

A year ago, we needed to have a damp crawl space covered up. Because I have used Basement Systems years ago with a different home, I decided to get their service again. The installation team was excellent and explained the process to me. Since then, the upstairs above the crawl space is much drier. 

Victor and Ben raised our sunken front stoop today. They were efficient and professional. Great job!

I just saw your technician, Bruce, preform some annual maintenance on the sump system your company installed back in 1998. Just want to say what a pleasure it was having Bruce Toth in my home. He took the time to ask certain questions and then explain as to what I should expect from the service call besides the fact that when he arrived he presented me with business card which included his picture - very smart! Connecticut Basement Systems has always provided great service and look forward to having Connecticut Basement Systems continue. Thank You. Please keep doing what you do! 

Justin was wonderful, really pleasing to work with. He really took his time.

I was very pleased with Tony's service. 

I was very happy with Bruce and the job done, He has been doing an amazing job over the years and he reflects very well on Connecticut Basement Systems.

Jay was very, very good! He fixed the problem and I'm extremely pleased!

He was very considerate and helpful. Want him back every year! 

Jose and his assistant did a superb job! They must have been here all day but not once complained. They worked very hard and were very confident and represented the company well. I would highly reccomend you to all. 

I was very satisfied with your work. The workers were prompt, quick and cleaned up everything after doing the work. There was no mess after they left. The salesman was very professional and knowledgeable.

I had a wall crack. Basement Systems sent out one of their sales reps to assess the damage, gave me a price, and promised me a guarantee. Then the actual workmen came out a week later. I was satisfied with their work and the price was good. So far, there has been no leak, so I'm happy.

Justin could not have been any nicer, professional, respectful and accommodating! He is a keeper!