Testimonials for Total Basement Finishing of Connecticut

We were pleased with the fact that with minor changes you didn't nickel & dime us. The crew listened to us and did what we said.

Bill Anderson did a fantastic job assessing the problem walking us through alternative solutions. Larry's robust website and pre-sales mailings prepared us well to engage Bill on the key system questions when he arrived. I expected and received the best crew I could have hoped for...professional installation and a very clean job (seamless transitions to the original basement floor) - we could hardly tell a system had been installed. Your electrician did a great job too! I realize you were behind with all the bad weather this fall, but it took two months to have your electrician come out and finish the job (switching from extension cords to hard wiring & generator hookup). I had to call Bill to prompt the electrical work. Worth the wait though, as your electrician's service was every bit as professional as the installation crews - we were very impressed. It also didn't hurt that the bill came in $2,000 below your original estimate - we appreciate the integrity. Your system has solved a serious water problem that had developed in a basement that hadn't leaked in 45 years, working flawlessly to keep us completely dry through several major storms this fall. Thanks for making our basement a useable part of our home again, and bring on the spring melt! In closing, I have never seen a combination of professionalism, quality system components, and attention to detail like this before in a contractor. Thanks for doing a great job, and feel free to use us as a reference any time.

Your installation crew did a very clean installation.  The crew did an excellent job.  

Your installation crew did a very clean installation.  The crew did an excellent job.  

Your installation crew did a very clean installation.  The crew did an excellent job.  

Excellent technician hard worker and efficient. Just such a good service technician! 

Johnny exemplified great customer service, he gave the company a very professional outlook. Loved the service, results and entire experience.

Ron was very professional, and was a great representative for the company. He worked very wll and fixed the problem I had while being very helpful throughout the whole process.

I trust Berto explicitly. I was not home for my appointment, but regardless of this he did an amazing job. I'm always very happy with the work he does for me and I'm very lucky to be working with him.

Bruce, Jeff, and Ismael did an absolutely wonderful job with my flooring!

I called in to place a high recommendation for both techs. I couldn't be more thankful for the work done by Bruce and Jeff. 

We are very satisfied! Very happy to have a clean, dry crawl space. The crew was wonderful. They took great care and tried not to make any mess in our home since we do not have outside access to the space. Josh gave the presentation. He was thorough, knowledgeable, and left no question unanswered. Sold us! The cleanup was so satisfactory, we would not have known they were there! Thank you to everyone involved for a job well done!  

I'm very pleased with Catrell's attention to detail and service!

Bill and his helper did an excellent job. They were professional, personable, and easy to deal with. 

Great kid! Very polite! Knows his stuff!