Testimonials for DBS

"Very professional staff from start to finish. Thank you for all you do."

Our experience with DBS from start to finish was extremely professional. Our installation crew, consisting of Fred Ethan and Tyler were hard-working, professional, punctual, respectful and congenial from start to finish. We were kept informed and updated several times each day. They cleaned up perfectly when the work was completed. I would recommend them without any hesitation Our experience with our estimator, Rich was also exemplary.

"Thrilled with the service and the packet that was sent out! Everything was very professional and well done!"

"Amazing guys! Studs for hauling large buckets out of the basement. Super personable!"

I thought he was very honest and open, and he explained everything very well. I was happy with our talk, and there was only one thing that I didn't understand when I was talking to him. I will talk to him personally on that. They were very good. They did an excellent job and cleaned up everything nicely. I was very happy with their service

We had water coming into our basement through the slab and needed to have a sump pump installed and DBS was the first place we called. Right from the initial conversation with Paige to the gentleman Henrik who came to inspect and give us a quote, and finally to the crew who did all the work, Lee Krouse and Chris, we are 100% pleased with the process and information provided.   However, the crew Lee and Chris went over and above to make this frightening situation less daunting. From the moment they arrived in our home we were treated with respect, our home was treating with respect, they kept us informed every step of the way, they answered all of our questions, they showed us things we’d not realized about or cement floor, educated us on the products that were being used, and were enthusiastic and upbeat the entire time. There was *not one moment* that we regretted calling DBS to fix our basement. Lee and Chris took the time to make sure that as homeowners we were informed and happy with the entire process from the jackhammering straight down to finishing of the concrete. These two guys are an amazing team who work well together, smile freely, laugh often, and genuinely seem to enjoy each others company while working.   They also took the time to show our youngest child interesting aspects of the rubble they were hauling out, and answered all of his questions as they came up and down out of the basement. 10/10 for customer service. 10/10 for teamwork. 10/10 for quality and competency. 10/10 for onsite customer support. Lee and Chris took our scary basement problem and left us with a beautifully fixed basement that we aren’t going to worry about any more. Kudos to DBS, and Lee and Chris. DBS is where you need to call to have home repairs.

These guys were amazing; from start to finish, they exceeded my expectations. It’s scary having someone dig into your basement; their professionalism gave me confidence the job would get done, and it would be done right.

They were very professional in addressing the water damage issue in my basement bedroom, putting in the new wall and flooring, along with tile problem in the bathroom. Enjoyed their company also.

Did an excellent job everything was done perfectly. Kept us updated on every step of the project. Wouldn't hesitate to use again thank you.

Rich was very helpful answering our questions, providing a model for the work with pricing & flexibility as we walked thru what work we wanted to have done. Also the crew doing the work were professional & hardworking. They welcomed my husbands input as he worked with them during the installation. Rich stopped by the first day of work too & you could tell there is a very good working relationship between the crew & sales office. We love the installation that your crew did and we are extremely satisfied with the results!

Two Harbors went very well and we were impressed with Darrel and the job he did.

The guys did a very good job. They worked their butts off in the cold.

Dear Jeff, many thanks and much appreciation for your time and effort to complete this job, and answer any of our questions. All of the staff involved in this project have been professional and courteous. I am especially grateful for the graciousness in which DBS worked with us concerning the issue resulted from the confusion about the final discharge strategy. Please know that we have had some significant rainstorms (one that closed the highway!), and in each of these situations we, previously, would have had water seeping or even flooding into the basement- none of this occurred since your work in our basement, thank you so much!

Your guys did real well and everything looks good.   I checked the temp down there when it was 4 degrees outside it was 60 degrees in the crawl space and the furnace room. And the temp upstairs. Was 70.  So it’s all working out real well.   Right now I don’t have the money for the rest of it.  But I will let you know if I ever want the rest of it done.    Thank you very much for everything and the timely manor in which it was done .  If anyone asks me I will give them, you and your company my highest rating.  A plus

Your guys did real well and everything looks good.   I checked the temp down there when it was 4 degrees outside it was 60 degrees in the crawl space and the furnace room. And the temp upstairs. Was 70.  So it’s all working out real well.   Right now I don’t have the money for the rest of it.  But I will let you know if I ever want the rest of it done.    Thank you very much for everything and the timely manor in which it was done .  If anyone asks me I will give them, you and your company my highest rating.  A plus