Testimonials for Quality 1st Basement Systems

Greg came out to perform an estimate and he was incredibly kind, professional, and knowledgeable. He assured me that my structure was sound and that our foundation was solid. I would absolutely recommend quality 1st and Greg to others.

Ryan of Quality 1st Basement the service tech did a wonderful job while performing the annual maintenance on our sump pump system in the basement. He identified certain issues in the original installation done in 2003 and fixed it. His attention to detail was exemplary. Ryan deserves a 5 star rating.  

My experience with Quality 1st basement systems was outstanding! Everyone I dealt with was courteous, thoughtful, honest, and hard-working. They even cleaned up after the installation of the sump pump. I was so happy with this company and would recommend them to everyone I know. A+ all the way.

Justin came and took a look at my waterproofed crawl space, answered all my questions, was extremely friendly and courteous.  

My husband and I used Quality 1st Basement Systems at a prior home and were satisfied with the job done. We hired Quality 1st Basement Systems because of their no pressure sales team that didn't try to sell us extras we didn't want. The sales team answered all of our questions and was very polite and efficient.

Very helpful, very courteous, very professional!

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Very professional and fairly priced.

The service was prompt with detailed explanation of what was done. Thomas - the technician was very professional. 

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

I was very happy with the job Quality 1st Basement Systems did for my basement.  The installation crew was friendly and clean, they put tarps down to not carry any dirt from the outside or from the job site.  They were knowledgeable about the work that they do and the salesmen had a good presentation to let me know what the work would entail.  Two things that pushed me to go with your company in the end was the quality of the products and the price.

I first heard about Quality 1st because one of my neighbors used them to fix some foundation issues in their basement. When I began to notice some cracks on my basement walls I knew it was time to call the professionals. When calling the office the staff was very professional. I set an appointment for a free estimate inspection. My salesman Kenny was excellent he answered all of my questions and was not too pushy. I experienced the best customer service with the installation crew led by Jonathan. They installed 9 wall anchors in just 2 days! In the end I chose Quality 1st for my structural repair issues because they had excellent reviews online and the quality of the work was great.