Testimonials for Quality 1st Basement Systems

KC was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, Pete was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.

Very helpful, very courteous, very professional!

We found them by our mailer. Our experience with the office staff was terrific. The installation crew was wonderful and patient.

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

no complaints, did a great job

Thorough, neat and efficient. Happy with the warranty.

Very good at what they do.

My crawlspace project was completed yesterday. I was impressed by the fact that the crew did not consider the job complete until the whole team was satisfied with the results, especially Ian Gattuso who sold and supervised the whole thing to completion. It took several follow-up visits from the different crews, but in the end, the job was done right. In my book, it is an excellent company that will go the extra mile to make sure the job is done right.

David was such an awesome guy! He definitely knew what he was doing I highly recommend him!

The service appointment went well. No problems.

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Very professional and fairly priced.

The service was prompt with detailed explanation of what was done. Thomas - the technician was very professional. 

The team completed the work last week and I wanted to express how impressed my wife was with the whole team. I didn't get to meet them but they were very professional, hardworking, and showed a lot of pride in their work!