Testimonials for Quality 1st Basement Systems

Kyle is an excellent technician!! Please send him back for my next service appointment!! He was a pleasure to have in my home. Quality 1st Basement Systems, thank you for protecting my home.  

I had this system put in my basement about 6 years ago ...I have not have any water since this was done.  However, hurricane Ida was the real test. The storm flooded many houses in my neighborhood. My basement did not get a drop of water which proved how great this system was working!

Quality First was amazing! They came as soon as we needed them and really worked with us on scheduling and payments.  They came back a second day as a last minute appointment (but first appointment of the day!) when we were concerned with some water in the basement that wasn't part of the original job.  Angela was amazing and texting me past business hours to figure out what was wrong.  I would use them again in a heartbeat!

 I want to thank the company for a great job done & a great flag pole to honor my service as well as my son\'s to our country.

 I want to give a shout out to Wilver on doing such great job installing a French drain in my basement. He and his team were phenomenal. They called me down to see the different stages of the construction. The finished in record time. There was hardly any dust on my first floor and they even mopped before they left. I am so thankful for the professionalism of Wilver and his team. Hats off to him and Quality 1st basements.

Justin did a great job. Very happy with Quality 1st Basement services.

I am very satisfied with the work done by Quality 1st. I am a returning customer due to storm damage by Hurricane Sandy. I have had my crawlspace waterproofed and encapsulated and can not be more pleased. The installation crew led by Juan Garcia were excellent. I chose Quality 1st because I am a returning customer and liked their whole concept of drying and keeping my crawlspace dry. I will gladly recommend them to anyone in need of their services.

I am very pleased by the work Quality 1st did in my basement. Their representative Nick Bris came to my home and spent over 2 hours explaining what had to be done to fix the water problem. Juan the office manager told me the workers would be at my home by 9:30am and they came at 8:30am! They were clean and efficient. I had barely any dust in my basement considering they had to jackhammer 2/3 of my basement to install the channel work. They were done by 2pm and cleaned up immaculately. I cannot say enough to thank Nick and to thank Quality First for a first-rate job. I would recommend them to anyone without any reservation.

My inspector arrived right on schedule and fully evaluated my crawlspace. Once we went to contract, a service date was set at my convenience. The installation crew arrived right on time. They evaluated my foundation and crawl space. They cleaned out the crawl space, installed jacks to support the main beam, installed a vapor barrier, drainage, and insulation. They were extremely professional and did a great job of each of the services I purchased. They made a follow up call after the service to ensure that all had gone well. Although I thought they were a bit expensive, the extra cost was worth it in quality, professionalism and reliability. I would highly recommend Quality 1st.

After losing power during the recent tropical storm, I noticed my battery backup sump system wasn’t working. I called Quality 1st and Marisa promptly returned my call. Within 3 hours, Randy showed up, diagnosed the problem, and had it repaired within an hour.  Excellent service again! The utility companies should take a lesson in customer service and prompt response and repair. Still, no peer or phone, but the sump is up and running. Thanks, Randy!

I needed work done in my basement and my father suggested I call Quality 1st Basement Systems. My salesman Collin Peare was the reason I chose them. He was professional and prepared. The installation team was great over all three days, and the office staff was helpful over the phone. 

You are a 1st Quality Operation 

Juan did a great job, this is the 3rd time I used your company and I will use you a 4th time if I move again.  The design, the systems, the pre-sales discussion, the price, and how the job was done were all above and beyond what I expected.

Dan McNally was very informative, thorough, and professional with his laptop presentation. He was friendly and most of all, very patient when it came to answering our questions. Dealing with the installation crew was no different, the work was finished on time and the clean up was perfect.

I chose Quality 1st because the booklet contained a lot of helpful information and pictures. I was very pleased with the products installed in my basement.