Testimonials for Systèmes Sous-sol Québec

Eva and Jeff Parry, residents of Notre-Dame-de-l’Île-Perrot, QC, had dirt crawl space that was very humid because of the soil and the water infiltrations. Mold started to appear on walls and floors. They knew they had to fix this issue because their daughter Jessika had a terminal condition called Spinal Muscular Atrophy type 1 so the Parrys had to do everything they could to improve the air quality that was badly affecting her breathing and respiratory system. Our team went and fixed this problem by fully encapsulating the crawl space by installing a vapor barrier membrane, a crawl space interior drain, a sump pump system and a powerful dehumidifier system. In this video, the family discusses their experience with Systèmes Sous-sol Québec and the impact of the encapsulation on their daughter’s health.

Mr. Luc Martin had lived in his house in Longueuil for over 30 years. The extension behind the back of his house has always had a crawlspace foundation, which caused regular humidity problems in his house. Mr. Martin was mainly looking to insulate his crawlspace thermally. He also wanted to fix his humidity problems and thought that the best solution was to have openings to ventilate his crawlspace. After researching crawlspace problems and solutions, he found our company online. Our specialist Andrew Stewart inspected the client’s crawlspace. Mr. Martin was very happy of how detailed Andrew’s explanation was. Andrew explained to him thoroughly what were the best solutions for his crawlspace and why it needed to be completely encapsulated with the CleanSpace solution. Mr. Martin was impressed with the professionalism that he experienced at every touch point with our company, from the call center, to the inspection, the production and post installation follow up. He explains in this video that we are the first company that communicated with him regularly to make sure everything was going well, that we made sure he understood the whole process and that we understood his needs perfectly. The client saw a great value in the way we do the work and how we respect our commitments, and especially in the fact that we did exactly what we promised him to do. Finally, Mr. Martin told us that he is extremely happy that his crawlspace looks very clean and bright, and that it gave him extra storage space. He said he would recommend Systèmes Sous-sol Québec to his friends.