Testimonials for Quality 1st Basement Systems

Joe Hubbard helped us design and choose the right solution to reinforce our bowing foundation wall at a much better price than the other quotes we received. The installation team showed up on time and the foreman Jonathan was very professional. They were efficient and completed the job quickly.

Company was very professional. They called before they came and came on time. The Salesman was delightful and professional. We were very happy with your company.

Quality 1st has an expertise in waterproofing. The salesman was very knowledgeable , spending ample time explaining the job that needed to be done.

I have always been very satisfied with your people. 

Travis at Quality 1st has been great to work with on getting an estimate and going over the appropriate options to address our basement issues, carefully listening to all our concerns as well. He has been honest about what can work and what won't work to solve the problem.

Great experience all around! Dane was super helpful in explaining everything, and the crew was awesome. Went over all details, very efficient, neat. They covered all areas, was very appreciative of that. I would highly recommend it!

I am very pleased with my annual service appointment with Quality 1st Basement Systems. Kevin was very pleasant when he scheduled my appointment and he was very accommodating to my schedule. I was also very pleased with the service tech when he came out, and how courteous he was.

My wife and I first found out about Quality 1st Basement Systems when we saw their booth at the Edison Home Show back in November of 2012. We were planning on buying a new house, and there were some problems with water seepage in the basement. Once we settled in the new house, we decided to have Quality 1st come in, and explore our options. We had a great experience booking our appointment, and were amazed by the initial mailing package that they sent out. Not only were the books and case stories informative, but they were a major expense for Quality 1st with no guarantee of a sale. When our salesmen Kenny came out, he was very helpful without being forceful. We did not feel pressured to make any decisions, and we really appreciated that. When it came to the installation date, the crew was professional, courteous, and extremely personable. The cleanup was incredible, and they left the area cleaner then before they started. We originally choose Quality 1st Basement Systems because of how impressed we were by the extent of separating yourselves from the rest of the industry, and the quality of work certainly backs up your reputation. Words cannot express our satisfaction with the whole process, and we will definitely recommend Quality 1st Basement Systems to anyone who is thinking of getting work done.

Very Professional, William was very personable and courteous. Liked your professional presentation and mail information.

Great Company! Amazing and Honest people!! Brett and Al/Jose executed excellently. Brianne is the best manager and all the people I dealt with from scheduling are just best professionals. I would definitely recommend them for any basement related jobs and I will definitely work with them again!

Great job by Quality 1st Team. Very professional and right on schedule.

Let me begin by saying Tom Petti my salesperson was great. He was very professional, on time, and explained the work that was to be done in detail. He gave a good price and called to follow up after completion. The service technicians Jimmy and Rodney were both polite, hard-working, and fast. They put down drop cloths and cleaned up when the job was completed. Angela in the Production service office who scheduled the job and gave me a follow call was very nice, professional, and easy to work with. Overall the whole job start to finish was AWESOME !! I would recommend Quality 1st to anyone who needs work done on waterproofing or drainage in your basement.

Quality 1st Basement Systems waterproofed our unfinished basement and it has stayed dry through all of the recent floodings in central Jersey. They also waterproofed the crawl space and fixed our sump pump with backup in case of power loss. Johnathan is extremely helpful and responds quickly! Don’t wait for the damage to happen… be proactive and give them a call because when it rains it pours…

Five stars are definitely deserved for quality first. After the most random Google search, Quality 1st came up and I errantly sent in a request for an estimate. Within hours it was scheduled and in days Will Harris was designing a solution. He was professional, courteous, patient, and thorough.  On 8/1, David and his three-man crew were on site to install the entire perimeter drain, two sump pumps, and the Sani Dry Dehumidifier. They were prompt, personable, and clean. Thank you again, Will, David, and the entire Quality 1st team.  

I am very satisfied. My salesman Ken was professional, on time, and followed up with me. The installation team was very efficient, courteous and they were good workers. Quality 1st Basement Systems was responsive, knowledgeable and had a reasonable price.