Testimonials for Quality 1st Basement Systems

Our salesman Kenny was excellent. He knew his products and explained them in thoroughly at a level we could understand. The office staff was always very helpful and informative. They worked with me at every level and were pleasant whenever I spoke with them. The installation team were courteous and did a beautiful job. After cleanup, I couldn't even tell they were ever there!

I have always been pleased by your company. Everyone is professional & courteous.  I have used you in 2 homes and often mention you to those who have similar problems. Keep up the good work :)

Service Tech explained every detail of his work, very neat. Everything was left spotless in the areas he worked at.

I am very satisfied with the work completed in my basement by Quality 1st Basement Systems. My system design specialist Rick did an excellent job and was very helpful. The office staff was friendly and the installation crew worked very hard. Before choosing Quality 1st I did research on other waterproofing companies in NJ but they had a good price and were very professional.

Both service technicians were excellent.  Collin is very knowledgable and dedicated to his customers.

Teach was very good, They always answer questions very courteous. 

Quality 1st Basements sent senior service technician Collin Peare on-site to my house today for an annual check-up and cleaning of a sump-pump system installed over 10 years ago by them. The system has worked without issue since installation, but performing an annual inspection is always a good idea and can bring up any issues not apparent to a home-owner.Collin arrived on time, and even called ahead to let me know an estimated time of arrival. He answered all my questions regarding the current status of the pumps, battery, and overall health of the equipment. He thoroughly inspected and cleaned the pumps and replaced the battery as well which was way overdue for care.Overall, I am happy with the service and will continue to utilizer their services and recommend them for crawl-space and sump pump solutions.

Totally honest!    I had some water issues in my basement so I called Quality 1st Basements. I was immediately impressed by how totally honest they were. They told me there was no water damage, but that there were several things I could do to prevent future damage. I told them to go ahead and do the work, and they did everything they promised they would do. They were very good at their jobs. I was very happy with them, and I would highly recommend them to everyone!

I am very satisfied with the work installed by Quality 1st Basement Systems! My inspector Rick was very thorough and professional and the installation crew led by Juan was competent and efficient. Before contacting Quality 1st I had been thinking about having my basement waterproofed for about a year and a half. I researched other companies but chose to go with them because of their knowledgeable inspector, positive customer reviews, and informative promotional package.

I got quotes from other companies for my flooded basement, but Quality 1st Basement Systems had the WaterGuard system and the best pricing. The installation team was clean and efficient and now my basement is dry!

I needed new basement windows and a basement drainage system. I found Quality 1st Basement Systems on the internet, and they had the best price and value. My salesman Dan McNally is the best and my installer Juan was great! 

I had a water leak in my basement for about a year and decided to start some research on how I can fix the problem. I found Quality 1st Basement Systems on Angie's List and the Better Business Bureau. They had good reviews on both sites and their staff was professional. The installation team was prompt, efficient, and courteous. I reached out to other companies, but my salesman Ken Peare provided me with the most reasonable quote.

I chose Quality 1st because the salesman was honest and had great suggestions for all of my basement water issues. The office staff was helpful and answered all of my initial questions, they even sent me a booklet with different basement explanations. The installation crew finished the job in one day, they were kind, knowledgable and had good workman ship.

The sales presentation was very good, as well as the installation team. 

Wish I knew about your firm years ago.  Your systems alleviated the musty smell in my home.  THANKS!!