Testimonials for Quality 1st Basement Systems

I had a window well drain, new window well (1st Quality basement sun house) and new window installed in my basement in a area where water would get in during heavy rains. Juan Garcia was the foreman on the job and he and his crew were excellent. They were professional, courteous and patiently answered any question I had as they were performing the job. The crew was thorough and clean, which all homeowners can appreciate. When the job was done, Juan and crew did not rush out the door. Juan ensured we did a full walk through and he re-explained everything one last time. This is a fairly straightforward job for them, but I certainly will bring back 1st Quality for potential jobs down the road.

I have been completely satisfied with everything from Steve V. coming to my home and giving me a reasonable quote for doing a french drain in my cellar to Juan and his crew doing the job that I am very satisfied with. I would recommend this company for any job that that they are qualified to do.

Quality 1st repaired a foundation wall and installed a sump pump in my basement. We had some difficulty with the town approving the foundation wall repair and Kyle saved the day! He is the on-site project manager. He coordinated with the engineer, the installers, and the town to make it right. In the end, we needed 2 extra steel support beams and Kyle made sure they were installed immediately and correctly without charging me extra. My only advice to anyone who needs a foundation repair is to request Quality 1st have the engineer visit the site first rather than later.

The salesman was very thorough and took his time to answer all of my questions. The installation crew was courteous, efficient, and professional. I am glad I chose Quality 1st basement systems because I have heard nothing but positive things about the company and the price was very reasonable.

Mike D. of quality first basements was very professional throughout the process. Mike walked me through the installation process and best ideas and practices. I will also note Mike was honest with what was necessary to keep my basement dry. He worked with me as far as timing, because these type of projects are expensive to complete. Wilbur was the foreman on the job. Wilbur was professional and explained each step he was taking during the installation and advised me to use the triple safe sump pump and the Sani-Dry dehumidifier. Would recommend quality first basements, Mike D. and Wilbur to family and friends.

A friend we admire and trust recommended Quality 1st Basement Systems to us. My salesman was excellent, he was very open and knowledgeable. We went forward with the project immediately!

I am very satisfied with the job completed in my basement. the water guard french drain system that was installed works very good. My Quality 1st representative Rick Ludlow knew his job very well. Juan's installation crew worked well together and they were efficient.

The thoroughness was very much appreciated so I would have a piece of mind about no flooding.

Sha Con is an excellent service manager- he is very responsive and hard working. He never disappoints. Kyle also did a great job and went the extra mile to make sure everything was working properly, very courteous. Iv'e refereed your company to others.

Mike, the sales rep, promised and Jonathan, the crew foreman, delivered! After years of attempts at managing a wet crawl space with iron residue, we selected Quality First to install their system to effectively manage this issue once and for all. Mike clearly explained the system and tailored the proposal to meet our unique situation. He answered all our questions, was accessible when we contacted him, and was a pleasure to work with. No hard sell which we appreciated. Jonathan arrived with his crew and they worked tirelessly over two full days to first thoroughly clean the orange mud residue then install a French drain, sump pumps, discharge pipes, vent covers, liner, and humidifier. Jonathan is a true professional, answered any questions we had, made sure we were satisfied, and was meticulous ensuring the crawl space, yard and driveway were thoroughly clean at the end of each day. The space looked exactly like the promotional brochure at the end. Very impressive.

 Quality 1st are the guys to use! From the system designer Steve, through execution and cleanup by Wilver, Carlos, Saul, Danny, and the rest of the crew - these guys were all outstanding.Overcame hiccups, accommodated the homeowner, respectful, courteous, and did it all in one day. An absolute job well done. Kudos to the admin and scheduling team in the office too. I can sleep well at night with my new Waterguard system and Triple Safe pump. Mold-x2 worked well, and the vapor barrier is QUALITY stuff too! Five stars for these guys!

After a year of consideration, I took my friends advice and contacted Quality 1st Basement Systems.  The warranty offered was one of the top reasons that Quality 1st was used.  I am very satisfied with the work that they did.  When the installation team arrived, they were eager to get the work completed and also very clean.  With my battery backup I feel confident going forward that I will not have a wet basement again and I am happy I chose to work with Quality 1st Basement Systems.

Could not be happier with the service provided by the Q1B team! Kyle was super helpful, informative, and responsive when selecting what to choose. Heriberto and his team did a fantastic job installing. Very responsive, and professional and they did an awesome job!!  Highly recommend!

The crew was very good, professional and kept us well informed on the job. A friend of ours also recommended you. We decided to go ahead with the work because of the reasonable price, and the new technology was different from others.

I called Quality 1st Basement Systems and Greg Louis visited today and clearly explained and provided me a solution that is affordable and gives me peace of mind. Greg is great and I highly recommend Greg to design your basement waterproof system! Overall, I would refer to anyone who is considering installing a basement waterproof system.